Iconic implements sound methodology to improve your processes and produce significant positive changes to your bottom line. We analyze your environment and provide a plan that works for you. Our approach is to:
Assess your current environment and processes
Define your desired future environment
Identify new processes and process changes needed to support your desired future state
Evaluate stakeholder and technology impacts
Define a plan to address process needs
Help you execute the implementation plan
The term business process management covers how we study, identify, change, and monitor business processes to ensure they run smoothly and can be improved over time. Often framed in terms of the daily flow of work – and yes, “workflow” generally does fit under the process improvement umbrella – it is an important piece of the access and use puzzle since no or poor process really degrades your ability to get at and leverage information.It is not a technology, though there are technologies on the market that carry the descriptor because of what they enable: namely, identifying and modifying existing processes so they align with a desired, presumably improved, future state of affairs. It is about formalizing and institutionalizing better ways for work to get done.